In store
We aim to ensure your ODEL experience is more than a
shopping trip. Our extensive range of customer services should ensure
a stress-free day with ODEL.
*Please note that most services are only available at our Alexandra
Place (ODEL Department Store) store.
Sari Draping Service – Alexandra Place Store Only
In you’re in need of some tender loving care for your Sari then look no further than our all new Sari Draping Service. Now available at our Alexandra Place store, our fully trained and friendly staff members are on hand to adhere to your Sari needs. For appointments, and more information, please call the store on +94 (0) 112-682712/3.
Concierge
Drop off your bags with our friendly and secure concierge, leaving
you to conveniently shop without baggage.
Gift Wrapping
Give your gifts an extra ounce of delight by getting them wrapped
in interesting ways by our trained gift wrappers. Simply take your
gifts to the gift-wrap counter located on the ground floor.
E-Gift Cards
E-Gift cards are gifts that everyone will cherish Spread some happiness by purchasing ODEL Gift Vouchers in denominations of LKR 500, 1000 and 2500. These Gift Vouchers are tailor-made for special events.
The new designs include ‘Happy Birthday’, ‘Congratulations’ and ‘For
You’. Available in-store or you can now order E-Gift Vouchers online in dominations of US$25.
Tailoring Services
Trousers not quite the right length or need other alterations? ODEL
will alter any purchases that are bought in-store. A small alteration
fee will be charged and quotations are available in store. Simply visit our Ward Place store for more information.
Currency Exchange
Visit the American Express banking centre where you can exchange currency.
Shop and Ship
You shop, we ship. Transporting gifts and other goods internationally
is no problem at ODEL.
Bridal and Gift Registry
Looking forward to a big event? The ODEL Gift Registry is a popular
choice and offers the best selection of quality products in the country,
relieving your guests of the hassle of guessing what you really want.
Celebrate your event in style, whether it’s a wedding, a baby on the
way, a christening, house warming, a major anniversary or a birthday.
For more information, contact us on +94 (0) 112-682712/3, Skype : ODEL.ON.LINE or email
on bridal@eodel.com or visit our online gift and bridal registry here.
Sari Bar
Book an appointment with our experienced staff to find the perfect sari. Bring your friends and family along and enjoy shopping at our chic new bar located in Ladies SELECT. The Sari Bar accommodates all your sari needs from daywear, to evening and bridal wear. For more information, contact Swendrini or Suzette on +94 (0)114-722200.
Children’s Playground
Keep the children entertained in our free indoor play area. Located
conveniently next to the Kid’s Department on Level 1.
Keep in Touch
Keep in touch with us by joining our customer database, simply
LOG IN online or complete an application form in store. Customers
will be sent a variety of communications from ODEL to keep you in
touch with what is new in store.
Lost Property
If you have misplaced or found any items, please report this to one
of our two customer services desks located at either entrance.
Other Services
- Dialog GSM Services
Get a new connection or pick up a pre-paid card from the Dialog GSM service desk; accessed via the Alexandra Place entrance. - American Express Banking Centre
Offering a wide range of services for American Express customers, you can also exchange traveler’s cheques and exchange currency. - Kodak Photo Processing Centre
Offering a wide range of processing services includes digital and film facilities. You can also get instant digital prints.
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