Customer Service

Odel Loyalty

If you are a regular shopper, who loves the exciting shopping experience at Odel, here’s a chance for you to be a part of an amazing rewarding scheme. Being an Odel Loyalty member entitles you to privileges, preferred services and points that will convert to cash, which can be used to shop at any one of our stores.

Points are awarded for purchases made online as well. Please mention your card number at the check-out in order to be entitled for points.


How to Become a Member

You can subscribe to the Odel Loyalty Program by just walking into any Odel outlet and requesting a form. Forms are available at the cashier point and the card will be provided for immediate use.


What’s more? The card is absolutely FREE. Our way of saying ‘Thank You’ for your patronage.

How do I earn points?

The Odel Loyalty program aims to reward you, our loyal customer, with every purchase you make. So for every Rs.100/- you spend you are rewarded 1 point which is equivalent to a Rupee. Once you reach 100 points you can start redeeming.


Points should be redeemed by the 31st of December to avoid expiration.


*For more information please call on +94 114 426 400 or email us on This e-mail address is being protected from spambots. You need JavaScript enabled to view it

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